To make a purchase, first of all you will need to register yourself as a member. In order to register yourself with us, we will require your details as below:

• Name

• Address

• Contact number

• Email address

Upon registering as a member with MUSE BE AMUSED, you will be able to start purchasing items. Browse our storefront to see what’s new, click a category, or use the search box.When you find something you like, click “Add To Cart” after selecting the color and/or size where applicable.If you change your mind, open the cart and click “Remove” beside the item.When you’re ready, follow the checkout process.

If you have forgotten your password, you can use our Password Recovery feature to retrieve it or alternatively, you can contact us at admin@muse-muse.my and we will be happy to assist you.

Once an order has been placed and confirmed, it will not be possible to change or cancel your order.

For local and international orders, items will be sent using professional courier delivery services unless an express service is requested (extra charges might incur). Please note that orders will be sent through the most suitable courier according to the size, weight and destination.

We ship to most countries around the globe as we vow to provide you with the best service. For further information, please refer to “Delivery Information” section.

Yes. Please check that your PO Box rental agreement includes signed-for/registered items. Due to the signed-for nature of deliveries, we recommend that your items be sent to a work or home address in order to avoid any delays in receiving your items.

For further information, please visit our “Delivery Information” section.

We will issue an email with tracking number enclosed upon completion of order.

When purchasing from MUSE BE AMUSED, the prices displayed are tax-free. That means that the customer may be liable to pay for duties and taxes upon receipt of the items (only applicable to International Orders).Please be advised that customs charges and/or import duties are determined by the customs office of the regarding destination and where applicable, may be levied once the parcel arrives at the destination country.Payment of these charges and taxes is the responsibility on the recipient and will not be covered by MUSE BE AMUSED. For further details of charges, please contact your local customs office.

Pre-ordering allows you to secure your purchase prior to a product’s expected launch date.

Yes. By pre-ordering from MUSE BE AMUSED you are acknowledging and agreeing that we can immediately debit your credit card for the full amount of the purchase. You are also agreeing that we can dispatch and deliver your pre-order product at a later date.

All pre-order sales are final and cannot be canceled.

All our listings for pre-order products include an expected delivery date. However in some cases, pre-order products may not meet the initial estimated delivery date. Should this case arise, we will change the expected delivery date upon receiving notice from the suppliers.

Should you place an order consisting of both a regular and a pre-order product, you will be receiving one shipment together unless requested to be sent separately.

If you find any problems with your item(s), please contact us within 5 days of receipt for an exchange. In general, we will only accept items in their original condition with their tags and packaging intact. For a full list of our return policy, please refer to Exchange Policy.

In the case of faulty/damaged items, MUSE BE AMUSED will be able to cover for the return shipping charges. However we are not liable for the return/exchange fee should customer ordered the incorrect size or item. For more information please refer to ‘Exchange / Returns Policy” or “Free Return Policy” whichever is applicable.

Please refer to Exchange / Return Policy.

It will take up to 7 working days for us to process a returns request. If it has been more than 14 working days, please contact us with the details of your exchange request.

At present, invoicing will be processed through ipay88 payment service, allowing us to accept most major credit cards from around the world. We do not accept personal checks or money orders.

Direct bank transfers are possible too. For local Malaysia orders, you may pay your order to:

COMPANY ACCOUNT NAME: MUSE CLOTHING (M) SDN BHD

COMPANY ACCOUNT NUMBER: 514897130746, MAYBANK

COMPANY REGISTRATION NO. : 1510498-A

For international orders, please contact musebeamused@gmail.com for payment notice.

Upon transferred, kindly provide us any necessary bank in details to proceed your order. Please note that items will not be shipped until the transaction has been cleared.