Exchanges / Returns
How do I exchange an item?
If you find any problems with your item(s), please contact us within 5 days of receipt for an exchange. In general, we will only accept items in their original condition with their tags and packaging intact. For a full list of our return policy, please refer to Exchange Policy.
Do I have to pay shipping for my return items?
In the case of faulty/damaged items, MUSE BE AMUSED will be able to cover the return shipping charges. However, we are not liable for the return/exchange fee if the customer ordered the incorrect size or item. For more information, please refer to “Exchange / Returns Policy” or “Free Return Policy”, whichever is applicable.
How can I check the status on my exchanges?
Please refer to Exchange / Return Policy.
How long will it take for my exchange to be processed?
It will take up to 7 working days for us to process a returns request. If it has been more than 14 working days, please contact us with the details of your exchange request.
